Effective Date: September 10, 2025
At Auto Insure Guides ("we," "our," or "us"), we value your privacy, especially in connection with mobile communications. This Mobile Privacy Policy explains how we collect, use, and protect information you provide through mobile devices, including SMS (text messages), mobile browsing, and related services.
This policy complies with all relevant federal laws and industry standards, including the Telephone Consumer Protection Act (TCPA) and CTIA guidelines.
1. Mobile Information We Collect
When you interact with Auto Insure Guides on your mobile device, we may collect:
- Your mobile phone number
- Device ID, model, and operating system
- IP address and approximate location data (if enabled)
- Carrier details
- SMS preferences and interaction history
- Consent records (timestamped opt-ins and opt-outs)
We collect this information directly from you (e.g., via forms or opt-ins) or automatically through mobile interactions.
2. How We Use Mobile Information
- To send you opted-in text alerts, reminders, or auto insurance updates
- To respond to inquiries or requests made via mobile
- To comply with legal requirements and maintain consent records
- To improve our mobile website and service accessibility
- To measure delivery and performance of SMS campaigns
We do not track your activity across unrelated third-party websites or apps.
3. Message Frequency and Charges
- You may receive up to five (5) messages per month.
- Message and data rates may apply depending on your carrier.
- Delivery may be affected by carrier availability or technical limitations.
- Auto Insure Guides is not responsible for delays or undelivered messages caused by carriers.
4. User Opt-In and Consent
We require express written consent before sending SMS messages. Consent must be:
- Freely given (no pre-checked boxes)
- Clearly disclosed regarding the purpose of messages
- Recorded with timestamp and originating IP address
Consent may be provided through our website forms or by confirming a subscription reply. General site use does not equal consent.
5. Opt-Out and Support
You may revoke consent at any time. To opt out:
- Text STOP, QUIT, END, CANCEL, or UNSUBSCRIBE to any message.
- You will receive a confirmation message of your opt-out request.
For support, you may:
- Text HELP to our number
- Email support@autoinsureguides.com
We process opt-out and help requests promptly, usually within one business day.
6. No Sale or Sharing of Mobile Information
We follow a strict no-sharing and no-selling policy regarding mobile data. No mobile information will ever be shared or sold to third parties or affiliates for marketing or promotional purposes. Your mobile data is used only by Auto Insure Guides in compliance with this policy.
7. Data Retention and Protection
We retain mobile information only as long as necessary to:
- Provide requested services
- Meet legal and regulatory obligations
- Resolve disputes or troubleshoot issues
- Maintain compliance records
We use industry-standard safeguards, including encryption and restricted access, to protect your data from unauthorized use.
8. Modifications to This Mobile Policy
We may update this policy to reflect changes in law, technology, or services. When updated:
- The “Effective Date” will be revised
- We may notify users via SMS or email (where appropriate)
- Continued use of our services means you accept the changes
Please review this Mobile Privacy Policy periodically to stay informed.
Contact Information
Auto Insure Guides
1234 Insurance Way, Suite 200
New York, NY 10001 United States
Email: support@autoinsureguides.com